Writing Citations To The WebAs your partner in citations management, vCitePlus provides your organization with an elegant solution for complete citation management, from issuance to remittance. Features include
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Equipped with a digital pen, citation book and cell phone, officers can handwrite tickets and beam the data directly to the web. Digital Pen & Paper (DPP)
Applied in the vCitePlus system, the digital pen is a powerful tool. It is faster, easier to use, and more accurate than handheld devices and can be put into the hand of any officer with less than fifteen minutes of training. Further, the ergonomic use lowers risk of repetitive injuries to officers and increases productivity. Customers switching from handhelds to the vCitePlus system have seen over 25% increases in tickets written per officer. Click here for the full case study. Data Collection & ManagementThe Anoto digital pen and paper allows the capture and digitalization of handwritten data without any rekeying! The data is provided in three formats: the original ticket as it was written, a digital version of the ticket for verification, and an XML version for database processing. Scofflaw Alerts
The real-time transfer of data between the officer and the vCitePlus system enables instant alerts for scofflaw violations, allowing an officer to tow or boot flagrant offenders. Scofflaw alerts may be custom set to any criteria specified by the organization. Citation ValidationIncomplete or incorrect information on a citation is one of the most prevalent reasons for appealed and dismissed tickets. vCitePlus' real-time data transfer solves this issue by alerting officers to invalid or incomplete information on the citation before the officer has left the area. The officer is able to amend the citation preserving the validity and incoming revenue. Irrefutable Proof: Photo & GPS Support
Officers use an integrated camera phone to and can take up to nine pictures of the offending vehicle and violation and tag the GPS location. The pictures and GPS tag are attached to the citation as it is uploaded to the organizations web portal where it can be viewed by the cited motorist. The power of photographic proof persuades most motorists to pay the citation immediately. In a year long case study, only 1% of all tickets were dismissed, and just 2% were reduced. Click here for the full case study. Back-End IntegrationParking management has all the data at their fingertips, available in real-time. Velosum provides a suite of management tools that allows administrators to track and monitor the productivity of their officers, identify trends, manage budgets, and a host of others applications including custom reports. Motorist Portal: On-line Viewing, Payment, & AppealsCited motorists are directed to a web portal, hosted by Velosum, where they can view the complete ticket, including photos, and choose to pay or appeal. This option has been very popular with both the motorists and parking organizations. The processing of on-line payments and appeals is very efficient for the parking organization and can free up staff time for more pressing responsibilities. |


